Essential Glow Shipping Policy

At Essential Glow, we want you to enjoy a smooth and reliable shopping experience from start to finish. Below you’ll find all the details about our shipping process.

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• You will receive an email confirmation once your order has been dispatched.

Shipping Options & Delivery Times

• UK Express Delivery: 1–3 business days

Please note: delivery times are estimates and may be subject to courier delays beyond our control.

Shipping Costs

• UK Standard Delivery: Free on orders over £20, otherwise £1.99
  

Order Tracking

• Once shipped, you will receive a tracking number via email so you can follow your order’s journey.

Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact us within 7 days of delivery at info@essentialglow.co.uk so we can assist.

• Ensure your shipping address is correct at checkout, as we cannot be responsible for parcels sent to the wrong address.

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✨ Our Promise: At Essential Glow, we take great care in packing your order securely and sustainably. Every product is shipped in eco-friendly packaging that reflects our commitment to purity, quality, and nature.