Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- You will receive an email confirmation once your order has been dispatched.
Shipping Options & Delivery Times
- UK Express Delivery: 1–3 business days
Please note: delivery times are estimates and may be subject to courier delays beyond our control.
Shipping Costs
- UK Standard Delivery: Free on orders over £20, otherwise £1.99
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@essentialglow.co.uk. Please note that returns will need to be sent to the following address:Unit 7 Crowthers Business Park Tanyard Road, Milnsbridge, Huddersfield, England, HD3 4NB
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@essentialglow.co.uk.
